Legal and Privacy
Customer Privacy Notice
Your privacy is and will always be important to us. Our Privacy notice is designed to provide transparency into our data practices in a format that is easy to read and navigate. Please read the sections below to understand how we collect, use, share, and safeguard your information in order to offer you a seamless energy experience.
Information We May Collect
How We May Use Your Information
Sharing Your Information
Information We May Collect
We may collect two main types of information related to your or your use of your products and services:
Information from or about you
Information from or about your quantum energy generator product
Depending on the ISA products and services you request, own, or use, not all of these types of information may be applicable to you.
When You Interact With Us Before Purchase
When you visit our website or contact us with questions or for product information (in person, online, telephone, and email), we may collect a variety of information from or about you. For example, data we collect may include:
Information from or about you
Categories of Data
Description
Purpose and Legal Basis
Contact Information
Your name, address, region, email, phone number, contact preference
To communicate with you, process your request, and provide products or services, based on consent or our contract with you
Communications or interactions
Your requests for information, calls, emails
To communicate with you, confirm eligibility, and provide products or services based on consent or our contract with you
Website analytics and personalization
When opted in, your user and profile information, website usage, including clicked links and buttons, scrolls, viewed pages, events, conversions, through JavaScript, pixel, web beacons, cookies, and similar technologies
Optimize and improve website and app performance, tailor ad content and personalization. Such as creation of usage profiles, identification of audience groups and campaigns, conversion tracking, share data with our affiliates and marketing partners, based on either your consent, our contract with you and/or our legitimate interests in performing marketing activities
Cookies: Cookies are pieces of information that are stored directly on the computer or device you are using. When you visit our website, we may use essential cookies to provide you with a service you have requested or when this is necessary for the functioning of our website. We also use optional analytical and marketing cookies in accordance with local law. This allows us to collect and store certain information on website visits to help us understand, for example, how many visits our website receives, which pages are the most popular, how many customers receive an error message, etc. ISA also honors universal opt-out from supported web browsers directly (or through an authorized agent), which can send a signal indicating your choice to opt-out from certain terms of data processing such as targeted advertising.
Allowing optional cookies allows us to learn from your visit and develop an improved website experience for you and others. You can withdraw your consent at any time below.
[_] Your current settings do not allow Optional Cookies. Check this box to opt in.
How We May Use Your Information
We may use the information we collect to:
Communicate with you
Fulfill our products and services
Improve and enhance development of our products and services
This includes contacting you to advise you of important safety-related information or to respond to your inquiries and fulfill your requests for product information.
Collection and Use of Non-Personal Data
Except as described here, Tesla may also collect, use, and share information that does not, on its own, personally identify you. Such information may be used for any purpose, including for example, for operational or research purposes, for industry analysis, to improve or modify our products and services, to better tailor our products and services to your needs, and where legally required.
Sharing Your Information
We may share information with:
Our service providers, business partners and affiliates
Other third parties as required by law
We limit how, and with who, we share your personal data. Examples of when we may share your information include, payment processing, order fulfillment, product installation, customer service, financing, service or repair, and other similar services.
We do not sell your personal data to anyone for any purpose.